What’s new

You can now mint scoped API keys in Settings → API Keys and manage your knowledge base and changelog over a REST API. No database access required.

Hand a key to your own AI tool (Claude Code, ChatGPT, or a script) and it can create and update help articles and changelog entries with a simple Authorization: Bearer dk_… header. Keys are scoped per action (kb:write, changelog:write, and more), shown once, and can be rotated or revoked anytime.

You can now upload a logo and set your workspace's display name in Settings → Branding. Your logo and name render on the chat widget, the public help board, and every customer email. So support looks like your brand, not ours.

Logos are served from a global CDN and re-encoded on upload for safety (PNG, JPEG, or WebP; SVG is rejected because it can carry scripts). Removing the "Powered by DeskCrew" footer is available on paid plans.

DeskCrew is now published on the Model Context Protocol registry as io.deskcrew/support, so any MCP-aware client or agent can discover and connect to it automatically. Point your agent at https://deskcrew.io/api/mcp/{tenant} to get started.

The agent payment layer settles on Base, Polygon, Sei, and Solana. Agents pay per tool call in USDC using the x402 standard, with no account and no API key. Pick whichever supported chain you already hold USDC on.

The 402 challenge itself always lists the chains currently accepted, so trust that over any page, including this one.

The embeddable widget now has a Home screen, a Messages inbox, a searchable Help center, a product Updates feed, and a Feedback board with voting. All inside an isolated Shadow DOM that drops onto any site without touching your styles.