Roadmap
56 items in progress or planned
SSO / SAML sign-in
Custom domains for your help center
WordPress.org listing for the DeskCrew plugin
Monthly board report: AI engine coverage + support stats by email
Collectible souvenirs for agent achievements
Desktop and mobile apps
Public API reference
Sync your knowledge base from GitHub
Featured images on help articles
Copy any help article as Markdown, or open it in your AI assistant
Annual billing
Slash commands in Slack
Raycast extension: your support queue from the command bar
Zapier app: DeskCrew in 8,000+ workflows
Discord AI answers
“Was this helpful?” feedback + view counts on articles
Choose your workspace URL at signup
Automated email campaigns
AI answer-engine optimization (GEO) for your docs
Dark mode for the dashboard
Package listings in framework directories
Official Webflow app
Billing through the Shopify App Store
Knowledge base v2: categories, better search, richer articles
Ecwid app: the widget on your storefront in one click
One-click plugins on WordPress.org, Craft, TYPO3, Joomla & npm
Assign KB articles to categories in the editor
Manage your changelog + roadmap from the dashboard
Widget launcher overlaps a sticky footer on some themes
Slack notifications for new tickets
Pay-per-action agent payments (x402, USDC)
Jekyll plugin and Hugo theme component
Django and Laravel packages
Strapi, Directus and Sanity plugins
DeskCrew app for Whop communities
Ruby on Rails gem (deskcrew-rails)
Official packages for Next.js, Remix, Vue, SvelteKit, Angular and VitePress
Email program: 48-hour cap, activation drip, weekly Free stats
Trial-end offer: 20% off for 3 months, or a 14-day card trial
Free plan with a 7-day trial and an honest downgrade
Satisfaction ratings on every resolved ticket
Bounties on real tickets
Findable by agent catalogs, not just reachable
Try a paid agent call in one command
Craft CMS plugin: install the widget from the control panel
Workflow automation nodes
Wix App Market listing
Typo-tolerant AI matching
WordPress plugin
Integrations directory — 39 install guides
Agent copilot: draft_support_reply paid MCP tool
Rich markdown rendering in the chat widget
Upload your logo + rename your workspace
Manage your content with your own AI tool
Knowledge base categories + search
Webhooks for ticket and changelog events