Roadmap
36 items in progress or planned
SSO / SAML sign-in
AI answer-engine optimization (GEO) for your docs
Custom domains for your help center
Slack notifications for new tickets
Annual billing
Satisfaction ratings on every resolved ticket
Slash commands in Slack
Official Webflow app
Raycast extension: your support queue from the command bar
Zapier app: DeskCrew in 8,000+ workflows
Discord AI answers
“Was this helpful?” feedback + view counts on articles
Choose your workspace URL at signup
Automated email campaigns
Dark mode for the dashboard
Bounties on real tickets
Billing through the Shopify App Store
Wix App Market listing
Ecwid app: the widget on your storefront in one click
One-click plugins on WordPress.org, Craft, TYPO3, Joomla & npm
Assign KB articles to categories in the editor
Manage your changelog + roadmap from the dashboard
Pay-per-action agent payments (x402, USDC)
Findable by agent catalogs, not just reachable
Try a paid agent call in one command
Craft CMS plugin: install the widget from the control panel
Workflow automation nodes
Typo-tolerant AI matching
Integrations directory — 39 install guides
Agent copilot: draft_support_reply paid MCP tool
WordPress plugin
Rich markdown rendering in the chat widget
Upload your logo + rename your workspace
Manage your content with your own AI tool
Knowledge base categories + search
Webhooks for ticket and changelog events