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- SSO / SAML sign-inplannedfeature
- One-click Zendesk importopenfeature
- Multilingual knowledge base articlesopenfeature
- AI answer-engine optimization (GEO) for your docsplannedfeature
- Custom domains for your help centerplannedfeature
- Custom domains for your help centerdeclinedfeature
- Pay-per-action agent payments (x402, USDC)shippedfeature
- Slack notifications for new ticketsplannedfeature
- Dark mode for the dashboardin progressfeature
- Annual billingplannedfeature
- Satisfaction ratings on every resolved ticketplannedfeature
- Slash commands in Slackplannedfeature
- Official Webflow appplannedfeature
- Bounties on real ticketsin progressfeature
- Billing through the Shopify App Storein progressfeature
- Findable by agent catalogs, not just reachableshippedfeature
- Try a paid agent call in one commandshippedfeature
- Zapier app: DeskCrew in 8,000+ workflowsplannedfeature
- Discord AI answersplannedfeature
- Workflow automation nodesshippedfeature
- Wix App Market listingin progressfeature
- Typo-tolerant AI matchingshippedfeature
- GitBook integration: DeskCrew on your published docsdeclinedfeature
- Ecwid app: the widget on your storefront in one clickin progressfeature
- One-click plugins on WordPress.org, Craft, TYPO3, Joomla & npmin progressfeature
- WordPress pluginshippedfeature
- Integrations directory — 39 install guidesshippedfeature
- Agent copilot: draft_support_reply paid MCP toolshippedfeature
- Rich markdown rendering in the chat widgetshippedfeature
- Upload your logo + rename your workspaceshippedfeature
- Manage your content with your own AI toolshippedfeature
- Knowledge base categories + searchshippedfeature
- Assign KB articles to categories in the editorin progressfeature
- Manage your changelog + roadmap from the dashboardin progressfeature
- “Was this helpful?” feedback + view counts on articlesplannedfeature
- Choose your workspace URL at signupplannedfeature
- Automated email campaignsplannedfeature
- Webhooks for ticket and changelog eventsshippedfeature