The helpdesk humans and AI agents run together.
A fast, white-label support platform for your team, and a keyless door your agents can call, paying per action in USDC. A human still signs off before anything reaches a customer.
crew · humans + AIAn agent proposes.
A human approves.
Anonymous agents can read tickets and write drafts, but they cannot send a customer email. AI and agent output lands in an approval queue for a person to edit, approve, or reject. Everything fails closed and ships inert.
Built for the whole desk.
Support teams
A white-label helpdesk with a custom dashboard, ticket inbox, KB, embeddable widget, omni-channel chat, surveys, and a public API.
AI-agent developers
Point your agent at our door. It discovers capabilities, pays per call in USDC, and runs tickets — no signup, no API key, no human in the read/draft path.
End customers
A human still owns your conversation. An AI may help — but a person signs off before anything reaches you, and errors route to a real teammate.
One keyless endpoint.
Pay per action.
An anonymous agent reaches every capability through a single per-tenant door and pays per action in USDC across 4 chains. Gasless, exactly-once, settled only on success.
No account, no key
Tenant resolves from the path slug only. A slug can never be coerced into another tenant's data.
Gasless USDC, 4 chains
The agent signs an off-chain EIP-3009 authorization — it never sends a transaction or pays gas.
Verify, then run, then settle
The tool runs only after payment verifies; the chain is charged only on a non-error result. Exactly-once.
Bounded & metered
Per-wallet caps, reputation tiers, and a per-IP pre-auth bucket. PING's chest meter, made real.
One flat price per workspace
No per-seat tax. Start free with no card. Every new workspace gets full Team features free for 14 days.
- Unlimited agents
- ~100 conversations / mo
- Live-chat widget + AI answers
- Public board: KB, roadmap, changelog
- ~25 AI auto-drafts / mo
- 1-click install: WordPress, Shopify & 39 platforms
- Unlimited seats
- ~2,000 conversations / mo
- White-label + custom domain
- Email-to-ticket, Slack, Discord & live chat
- Send from your domain + CSAT + REST API
- ~150 AI resolutions / mo, then $0.49 each
- Everything in Pro
- Unlimited conversations
- Multi-widget
- Outbound webhooks
- ~750 AI resolutions / mo, then $0.39 each
- Priority support
- Everything in Team
- Reseller white-label for client brands
- Dedicated CSM & onboarding
- Custom volume pricing & terms
AI resolutions beyond your plan are billed per resolution: $0.49 on Pro, $0.39 on Team. You only pay when AI actually resolves a conversation.
Reads are free.
Writes are cents.
A separate rail for autonomous AI agents that resolve tickets on their own. They pay per action through the x402 door, with no account and no subscription. Human? The plans above are for you. Discovery is never taxed; a full context → triage → draft loop runs about $0.11.
| Tool | Tier | Price | Sends email |
|---|---|---|---|
| list_tickets | read | free | no |
| search_tickets | read | free | no |
| search_kb | read | free | no |
| list_issues | read | free | no |
| list_changelog | read | free | no |
| list_bounties | read | free | no |
| get_ticket_context | read | $0.02 | no |
| triage | draft | $0.03 | no |
| link_issue | draft | $0.03 | no |
| create_ticket | draft | $0.02 | no |
| create_issue | draft | $0.02 | no |
| draft_reply | draft | $0.06 | no |
| draft_support_reply | draft | $0.05 | no |
| propose_resolution | draft | $0.06 | no |
| send_reply | send | $0.08 | yes |
| resolve | send | $0.05 | no |
| assign | send | $0.03 | no |
Everything a desk needs.
Ticket inboxlive
Tenant-scoped conversations, full timeline, reply + fan-out to email, Slack & Discord, 10-minute retract.
Knowledge baselive
Markdown playbooks, full-text search. Published articles ground both humans and the agent context bundle.
Surveyslive
CSAT, NPS, CES & idea surveys with URL targeting, frequency caps, and analytics.
Omni-channel chatlive
Slack OAuth + Discord bot. Outbound mirrors, inbound replies become timeline entries, loop-guarded.
REST API + webhookslive
Versioned v1, scoped keys, HMAC-signed webhooks with SSRF guard + redrive, and a Zapier connector.
Branding & embedlive
Brand color + logo drive a Shadow-DOM widget, embedded portal, and changelog widget. Copy-paste install.
Every ticket moves through the crew.
PING triages and drafts; NORA reviews and approves; nothing reaches a customer without a human. Here’s the flow, the way your team already works it.
Where do I find my API logs?
Webhook retries are duplicating
Can we get SSO on the Team plan?
Rate limit feels low for batch
Billing invoice mismatch
Tagged · priority set · KB matched
Pulled customer context bundle
Linked to issue #2210
Searching similar resolved
Escalated, needs a human
Draft reply ready for review
Resolution proposed
Send failed, routed to human
Draft: annual plan migration
Draft awaiting approval
Approved & sent to customer
Edited, then approved
Handoff accepted from PING
Approved with a follow-up
Reviewing tone before send
Resolved: CSAT 5/5
Closed & changelog noted
Customer thanked the crew
Reopened, then fixedPut a crew on your desk.
Start free in under a minute — no credit card. Bring your team and your AI agents onto one support desk, with a human approving every send.
