A feedback board your whole community can vote on
DeskCrew gives you a public feedback board with voting, a roadmap, and a changelog on every plan, with no tracked-user meter: your community can be any size without the bill moving.
Last updated: July 2026
How does DeskCrew compare to Canny?
Canny figures verified July 2026 after their June pricing overhaul. If they change, tell us and we will change this page.
| DeskCrew | Canny | |
|---|---|---|
| Free plan | Board, roadmap, changelog, unlimited voters | Free up to 25 tracked users |
| Pricing model | Flat per workspace; voters never meter the bill | Scales with tracked users; Starter is $50/month annual for up to 100 |
| Support attached | Same product: widget, tickets, AI answers, help center | Feedback tooling; support lives elsewhere |
| Feedback from chat | Widget has a feedback tab; posts land on the board | Via integrations |
| Embed on your site | Hosted board + embed, custom domain on paid plans | Hosted portal + embed |
| Best for | Teams that want feedback, roadmap, and support in one flat-priced product | Dedicated feedback ops teams with prioritization frameworks |
Bottom line: DeskCrew wins when the board should not be a separate bill; Canny wins when feedback is a full-time function.
Feedback boards, asked and answered
Is there a free alternative to Canny?
Yes. The DeskCrew free plan includes a public feedback board with voting and comments, a roadmap view, and a changelog, with no tracked-user cap. Canny’s free plan covers up to 25 tracked users under its 2026 pricing.
What is a tracked-user meter, and why does it matter?
Some feedback tools price by how many of your customers interact with the board, so growth raises the bill even on the same plan. DeskCrew prices the workspace flat; a thousand voters cost the same as ten.
How do feature requests get in?
Three doors: customers post on your public board, the chat widget has a feedback tab, and your team files requests from tickets. Everything lands in one place with votes and comments.
Does the roadmap update itself?
Statuses are yours to set: open, planned, in progress, shipped, declined. Moving an item updates the public roadmap, and shipping it can feed the changelog.
What does Canny do better?
Canny is a deep, dedicated feedback suite: revenue-weighted prioritization, roadmap scoring frameworks, and mature integrations. If feedback ops is a full-time function for you, it earns its price. DeskCrew wins when you want the board, the roadmap, and support in one flat-priced product.