DeskCrew pricing: flat per workspace, no per-seat fees
One flat price per workspace
No per-seat tax. Start free with no card. Every new workspace starts with a 14-day free trial of Pro. No card.
- Everything in Free, plus AI answers from your knowledge base
- ~2,000 conversations / mo
- Unlimited seats
- Slack and Discord tickets, email-to-ticket
- 5 connected NFT collections
- Proactive chat handed to your own AI agent, with each visitor’s journey
- White-label, your own help-centre domain, send from your domain
- Unlimited bounty-resolved tickets
- 150 AI answers / mo, then $0.49 each
No card for the trial. Cancel any time.
- Everything in Pro
- Unlimited conversations
- Multi-widget
- Outbound webhooks
- 750 AI answers / mo, then $0.39 each
- Priority support
- Everything in Team
- Reseller white-label for client brands
- Dedicated onboarding
- Custom volume pricing & terms
25 conversations / mo · Live-chat widget, ticketing, knowledge base · Public board, roadmap, changelog, surveys · 1 seat. No AI answers.
AI resolutions beyond your plan are billed per resolution: $0.49 on Pro, $0.39 on Team. You only pay when AI actually resolves a conversation. Pay by card, or prepay any paid plan in USDC from the Billing page.
Every plan works everywhere DeskCrew installs: WordPress, WooCommerce, Slack, Wix, Next.js, Ghost, and more: browse all integrations.
Compare all features
| Feature | Free | Pro | Team | Agency |
|---|---|---|---|---|
| Conversations and inbox | ||||
| Conversations per month | 25 | 2,000 | Unlimited | Unlimited |
| Team members | 1 | Unlimited | Unlimited | Unlimited |
| Live-chat widget, ticketing and help centre | ||||
| Public board, roadmap, changelog and surveys | ||||
| More than one widget | ||||
| AI answers | ||||
| AI answers included per month | 150 | 750 | 750 | |
| Each extra AI answer | $0.49 | $0.39 | $0.39 | |
| Proactive chat, with hand-off to your own AI agent | ||||
| Channels | ||||
| Slack, Discord and email-to-ticket | ||||
| Mac and iPhone apps | ||||
| Branding and domain | ||||
| Remove DeskCrew branding | ||||
| Your own help-centre domain, and email from your domain | ||||
| Reseller white-label for client brands | ||||
| Agents and automation | ||||
| Connect Claude, Cursor or ChatGPT over MCP | ||||
| Outbound webhooks | ||||
| Tickets resolved by bounty agents per month | 20 | Unlimited | Unlimited | Unlimited |
| NFT and coin tools on DiscordConnect Discord during your free trial or on a paid plan. The commands keep working on Free after that. | ||||
| /nft floor, /nft wallet, /nft top and /coin price | ||||
| Today's flip and pumps boards (/nft flip, /coin pumps) | ||||
| Yesterday's flip and pumps boards | ||||
| Connected NFT collections | 1 | 5 | 5 | 5 |
| Support | ||||
| Help centre and email support | ||||
| Priority support | ||||
| Dedicated onboarding | ||||
Built for teams that handle customer data
Encrypted and kept separate
Your data is encrypted in transit and at rest, and every workspace is isolated from every other.
A person approves AI replies
By default, AI drafts wait for someone on your team to approve them before a customer sees anything.
You stay in charge
The workspace owner is protected, and only the owner can make someone an admin.
No per-seat surprises
One flat price per workspace. We email you before you reach a limit, never after.
Questions about pricing
Is there a free trial?
Yes. Every new workspace gets 14 days of Pro free, with no card. When the trial ends you can upgrade, or keep using DeskCrew on the Free plan.
Do you charge per seat?
No. Each plan is one flat price per workspace. Pro and Team include unlimited team members, so adding people never raises the bill. Free includes one.
What happens if I go over my limits?
We email you at 80% and 100% of a limit and show a notice in your dashboard. Extra AI answers cost $0.49 each on Pro and $0.39 on Team. On Free, the first month over 25 conversations is on us. After that, new chats past the limit switch to an email form until you upgrade or the month resets, so no message is ever lost.
Can I pay yearly, or in crypto?
Yes. Pro is $290 a year and Team $790 a year, which is two months free compared with paying monthly. Pay by card, or prepay any paid plan in USDC from the Billing page.
Can I change or cancel my plan?
Any time, from the Billing page. An upgrade takes effect straight away. If you cancel, you keep your plan until the end of the period you paid for, then move to Free.
Is my data safe?
Your data is encrypted in transit and at rest, and every workspace is kept separate. AI replies wait for a person to approve them by default, and only the workspace owner can make someone an admin. Our security page explains the details.