How do I add an FAQ section to a Wix site?

Hi — two layers, and you probably want both.

1. Put DeskCrew on the Wix site so visitors get a searchable help centre plus chat.

• Install the official app: https://wix.to/lFbr9eF
• Wix → Apps → DeskCrew Support Settings
• Paste the widget key (pub_…) from DeskCrew Dashboard → Install → Save
• Publish the Wix site. The bubble and help centre show on the published site, not in the editor.

2. Write the actual FAQ articles in DeskCrew, not as a static Wix page you have to keep in sync.

• Dashboard → Knowledge → New article
• Use the customer’s question as the heading, answer it plainly, set status to Published
• Categories on that same page become the sidebar on the public help centre
• Published articles power the widget’s instant answers and Ask-AI immediately. Drafts stay internal.

No code and no theme edits for the app path. Paid Wix + Settings → Custom Code also works if you would rather paste the snippet; the app is easier.

If the bubble is missing after publish: Apps → Manage Apps (script not disabled), then re-open settings and save again (save is per session). Add the site under Allowed Origins if messages will not send.

You can also keep a simple Wix FAQ page for SEO and link it to the DeskCrew help centre for the live, searchable copy. The articles you publish are the source of truth.