hello, what is DeskCrew?
The accepted answer
Hi! Great question.
DeskCrew is an AI-powered support helpdesk. In practical terms it gives you one support desk for your website with an embeddable chat widget, a shared ticket inbox, email support, and Slack and Discord channels, plus a public help center and changelog.
The AI side answers your customers' questions instantly using only your own published knowledge-base articles, so it never invents prices or policies. Anything it cannot answer becomes a ticket for a human, and every AI-drafted reply waits for human approval before it is sent.
You can start on the permanent free plan (widget, ticketing, help center and a monthly AI answer allowance) at deskcrew.io, and it takes about three steps to have the widget live on your site.
Is there anything specific you would like to know more about, for example pricing, setup, or a particular channel?
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DeskCrew
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Approved
2026-08-05
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More from DeskCrew’s help centre
- Receive support email at your own address (support@yourdomain)
- Turn your support email into tickets (email forwarding)
- Turn the AI assistant (chatbot) on or off
- Install DeskCrew with an official package (Next.js, Remix, Vue, SvelteKit, Angular, VitePress, Astro, Nuxt, Docusaurus, Eleventy, Gatsby, Rails, Jekyll, Django, Laravel, Hugo)
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