How do I add live chat to a Wix website?

Hi — the official DeskCrew Wix app puts live chat on every page of your published Wix site: the chat bubble, AI answers from your own help articles, and the help center. No code and no theme edits.

1. Install the app on your Wix site: https://wix.to/lFbr9eF (Once the App Market listing is approved you can also search “DeskCrew” in the Wix App Market.)

2. In Wix, open Apps → DeskCrew Support Settings.

3. Paste your widget key from DeskCrew Dashboard → Install. It starts with pub_. Click Save.

4. Publish the Wix site. The bubble shows on the published site only — not inside the Wix editor or preview.

No DeskCrew account yet? Create a free one at https://deskcrew.io/signup (no card). Copy the widget key from Dashboard → Install.

Prefer not to use the app? On a paid Wix plan you can paste the one-line widget snippet under Settings → Custom Code. The app is the easier path and does not need custom code.

If the bubble is missing after you publish:

• Apps → Manage Apps: confirm the DeskCrew script is not disabled.
• If you saved the key and nothing changed: re-open DeskCrew Support Settings from the dashboard menu and save again. The save is authorized per session.

You can also set the bubble to bottom-left or bottom-right on the DeskCrew Install page if a Wix badge already occupies the default corner.

That’s it. After publish, open a live page (not the editor) and you should see the bubble.