Add live chat to Django. DeskCrew support widget
DeskCrew adds AI live chat and ticketing to a Django project with one script tag in your base template, inherited by every page that extends it.
One paste on Django
One script tag. No build step, no package to maintain, nothing that can break on a platform update. The exact steps are below.
AI drafts, humans approve
The AI drafts replies grounded in the knowledge base you publish, and every draft waits in an approval queue until a human sends it.
Every conversation is a ticket
Widget chats, emails, and board posts land in one dashboard with full history; visitors who leave get their answer by email.
Free plan, no card
The free plan includes the chat widget, a public knowledge base, and ticketing. Start free and upgrade only when you outgrow it.
How to install DeskCrew on Django
Open the base template your pages extend, usually templates/base.html.
Paste the DeskCrew widget snippet just before the closing </body> tag, outside any {% block %}, so child templates cannot override it away.
Reload. The chat bubble appears on every page extending that base; your real key and board slug are on the DeskCrew dashboard’s Install page.
<script src="https://deskcrew.io/desk.js" data-key="pub_YOUR_KEY" data-board="your-board" defer></script>
pub_YOUR_KEY and your-board are placeholders. Your real widget key and board slug are in your DeskCrew dashboard under Install (free signup, no card).
DeskCrew vs the usual suspects
| DeskCrew | Tidio | Crisp | Zendesk | |
|---|---|---|---|---|
| Free tier | Yes. Free plan, no card | Yes (limited) | Yes (basic) | Free trial only |
| AI included | Yes. AI drafts on every plan, human-approved | Paid add-on | Higher plans | Paid add-on |
| Setup | About 2 minutes. One script tag or plugin | Minutes. Script tag | Minutes. Script tag | Longer. Full workspace setup |
| Price floor | $0 free plan · paid from $29/mo | Free plan; paid tiers above | Free plan; paid tiers above | Per-agent pricing, no free plan |
Competitor cells generalize their public pricing pages. Always check current plans.
DeskCrew has a free plan with no card. Chat widget, public knowledge base, and ticketing included. Every new workspace starts with full Team features free for 14 days, and paid plans start at $29/mo. Full details on the pricing page.
FAQ. add live chat to Django
How do I add live chat to a Django site?
Paste the widget script into your base template, normally templates/base.html, just before the closing body tag. Every template that extends the base inherits it, so one edit covers the whole site.
Should the tag be inside a block?
No. Put it outside any {% block %} so a child template redefining that block cannot silently drop the widget. Outside a block it is inherited unconditionally.
Will Django’s template engine interfere with the script tag?
No. Django only processes its own {% %} and {{ }} syntax. A plain script tag is copied through verbatim, and there is nothing in the snippet the engine will try to parse.
Do I need to add anything to settings.py or urls.py?
No. The widget is a client-side script loaded from a CDN. It needs no Django app, no middleware, no URL route, and no changes to installed apps.
Is there a free live chat widget for Django?
Yes. The DeskCrew free plan includes the chat widget, ticketing, a public help center, and a monthly AI answer allowance, with no credit card.