Add live chat to Duda. DeskCrew support widget
DeskCrew adds live chat, a knowledge base, and ticketing to any Duda site with one paste in the editor’s Settings → Head HTML. A two-minute install.
One paste on Duda
One script tag. No build step, no package to maintain, nothing that can break on a platform update. The exact steps are below.
AI drafts, humans approve
The AI drafts replies grounded in the knowledge base you publish, and every draft waits in an approval queue until a human sends it.
Every conversation is a ticket
Widget chats, emails, and board posts land in one dashboard with full history; visitors who leave get their answer by email.
Free plan, no card
The free plan includes the chat widget, a public knowledge base, and ticketing. Start free and upgrade only when you outgrow it.
How to install DeskCrew on Duda
Open your site in the Duda editor and go to Settings → Head HTML.
Paste the DeskCrew widget snippet into the Head HTML field and save.
Republish your site. The chat bubble appears on every page; your real key and board slug are on the DeskCrew dashboard’s Install page.
<script src="https://deskcrew.io/desk.js" data-key="pub_YOUR_KEY" data-board="your-board" defer></script>
pub_YOUR_KEY and your-board are placeholders. Your real widget key and board slug are in your DeskCrew dashboard under Install (free signup, no card).
DeskCrew vs the usual suspects
| DeskCrew | Tidio | Crisp | Zendesk | |
|---|---|---|---|---|
| Free tier | Yes. Free plan, no card | Yes (limited) | Yes (basic) | Free trial only |
| AI included | Yes. AI drafts on every plan, human-approved | Paid add-on | Higher plans | Paid add-on |
| Setup | About 2 minutes. One script tag or plugin | Minutes. Script tag | Minutes. Script tag | Longer. Full workspace setup |
| Price floor | $0 free plan · paid from $29/mo | Free plan; paid tiers above | Free plan; paid tiers above | Per-agent pricing, no free plan |
Competitor cells generalize their public pricing pages. Always check current plans.
DeskCrew has a free plan with no card. Chat widget, public knowledge base, and ticketing included. Every new workspace starts with full Team features free for 14 days, and paid plans start at $29/mo. Full details on the pricing page.
FAQ. add live chat to Duda
How do I add live chat to a Duda website?
In the Duda editor open Settings → Head HTML, paste the DeskCrew script tag, save, and republish. The widget loads site-wide. No HTML widget to place on each page.
Does Duda allow custom code?
Yes. Duda supports site-wide code via Settings → Head HTML, visible embeds via the HTML widget, and full source access in Dev Mode. A hidden script like a chat widget belongs in Head HTML.
I build client sites on Duda. Can each client get their own helpdesk?
Yes. DeskCrew is multi-tenant: every client site gets its own isolated workspace with its own knowledge base, branding, and email identity, and the Agency plan is white-label for reselling.
Do I need a developer to add DeskCrew to Duda?
No. It is one paste into a settings field. Your widget key and board slug come from the DeskCrew dashboard’s Install page; there is nothing to build in Dev Mode.
Is there a free live chat widget for Duda?
Yes. DeskCrew’s free plan includes the chat widget, a public knowledge base, and ticketing, no card required.
Will the widget slow down my Duda site?
No. It is a single deferred script tag that loads after your page renders, drawing in a Shadow DOM that cannot clash with your site’s CSS.