Add live chat to Framer. DeskCrew support widget
DeskCrew adds AI live chat and ticketing to a Framer site. Install the official DeskCrew plugin from the Framer Marketplace, or paste one script tag in Site Settings → Custom Code.
A real plugin. Settings page, no code
Install the plugin on Framer, paste your widget key on its settings page, and it registers your site's domain with DeskCrew automatically.
AI drafts, humans approve
The AI drafts replies grounded in the knowledge base you publish, and every draft waits in an approval queue until a human sends it.
Every conversation is a ticket
Widget chats, emails, and board posts land in one dashboard with full history; visitors who leave get their answer by email.
Free plan, no card
The free plan includes the chat widget, a public knowledge base, and ticketing. Start free and upgrade only when you outgrow it.
How to install DeskCrew on Framer
In Framer, open the Plugins menu and install DeskCrew from the Marketplace.
Open the plugin, paste your widget key (pub_…) from your DeskCrew dashboard’s Install page, and click Install widget.
Publish your site. The chat bubble appears on every page. Prefer to do it by hand? Paste the snippet below into Site Settings → Custom Code, in the “Start of <head> tag” field.
<script src="https://deskcrew.io/desk.js" data-key="pub_YOUR_KEY" data-board="your-board" defer></script>
pub_YOUR_KEY and your-board are placeholders. Your real widget key and board slug are in your DeskCrew dashboard under Install (free signup, no card).
Note: Framer allows custom code only on a paid site plan. Free framer.app sites can’t load third-party scripts.
DeskCrew vs the usual suspects
| DeskCrew | Tidio | Crisp | Zendesk | |
|---|---|---|---|---|
| Free tier | Yes. Free plan, no card | Yes (limited) | Yes (basic) | Free trial only |
| AI included | Yes. AI drafts on every plan, human-approved | Paid add-on | Higher plans | Paid add-on |
| Setup | About 2 minutes. One script tag or plugin | Minutes. Script tag | Minutes. Script tag | Longer. Full workspace setup |
| Price floor | $0 free plan · paid from $29/mo | Free plan; paid tiers above | Free plan; paid tiers above | Per-agent pricing, no free plan |
Competitor cells generalize their public pricing pages. Always check current plans.
DeskCrew has a free plan with no card. Chat widget, public knowledge base, and ticketing included. Every new workspace starts with full Team features free for 14 days, and paid plans start at $29/mo. Full details on the pricing page.
FAQ. add live chat to Framer
How do I add live chat to a Framer website?
Open your site’s Settings in Framer, go to the Custom Code tab, paste the DeskCrew script tag into the “Start of <head> tag” field, then save and publish. One paste covers every page.
Does Framer support custom code?
Yes. Site Settings has a Custom Code section with fields for the start/end of the head tag and the start/end of the body tag. It requires a paid site plan; free framer.app sites can’t load custom scripts.
Do I need a code component or override to add a chat widget in Framer?
No. A chat widget is a plain script tag, so the Custom Code settings field is the right place. Code components and overrides are for interactive elements inside your canvas, not site-wide scripts.
Will the widget clash with my Framer animations or styles?
No. The widget draws inside its own Shadow DOM, so its CSS can’t touch your Framer styles or effects, and the deferred script never blocks your page render.
Is there a free live chat widget for Framer?
Yes. DeskCrew’s free plan includes the chat widget, a public knowledge base, and ticketing, no card required. Note the Framer side needs a paid site plan before custom code can run.
Where do chats from my Framer site go?
Every conversation becomes a ticket in your DeskCrew dashboard. The AI drafts a reply grounded in your knowledge base, a human approves it, and visitors who already left get the answer by email.