Add live chat to Ghost. DeskCrew support widget
DeskCrew adds live chat, a help center, and ticketing to any Ghost site with one paste in Code Injection. Works on Ghost(Pro) and self-hosted alike.
One paste on Ghost
One script tag. No build step, no package to maintain, nothing that can break on a platform update. The exact steps are below.
AI drafts, humans approve
The AI drafts replies grounded in the knowledge base you publish, and every draft waits in an approval queue until a human sends it.
Every conversation is a ticket
Widget chats, emails, and board posts land in one dashboard with full history; visitors who leave get their answer by email.
Free plan, no card
The free plan includes the chat widget, a public knowledge base, and ticketing. Start free and upgrade only when you outgrow it.
How to install DeskCrew on Ghost
In Ghost Admin, open Settings → Code Injection.
Paste the DeskCrew widget snippet into “Site Header” and save.
Reload your site. The chat bubble appears on every page.
<script src="https://deskcrew.io/desk.js" data-key="pub_YOUR_KEY" data-board="your-board" defer></script>
pub_YOUR_KEY and your-board are placeholders. Your real widget key and board slug are in your DeskCrew dashboard under Install (free signup, no card).
Note: Code Injection is built into Ghost. No theme edit needed, on Ghost(Pro) and self-hosted installs alike.
DeskCrew vs the usual suspects
| DeskCrew | Tidio | Crisp | Zendesk | |
|---|---|---|---|---|
| Free tier | Yes. Free plan, no card | Yes (limited) | Yes (basic) | Free trial only |
| AI included | Yes. AI drafts on every plan, human-approved | Paid add-on | Higher plans | Paid add-on |
| Setup | About 2 minutes. One script tag or plugin | Minutes. Script tag | Minutes. Script tag | Longer. Full workspace setup |
| Price floor | $0 free plan · paid from $29/mo | Free plan; paid tiers above | Free plan; paid tiers above | Per-agent pricing, no free plan |
Competitor cells generalize their public pricing pages. Always check current plans.
DeskCrew has a free plan with no card. Chat widget, public knowledge base, and ticketing included. Every new workspace starts with full Team features free for 14 days, and paid plans start at $29/mo. Full details on the pricing page.
FAQ. add live chat to Ghost
How do I add live chat to a Ghost blog?
In Ghost Admin open Settings → Code Injection, paste the DeskCrew script tag into Site Header, and save. The widget appears on every page. No theme edit, about two minutes end to end.
Does it work on Ghost(Pro)?
Yes. Code Injection is available on Ghost(Pro) and on self-hosted Ghost, so the same paste works wherever your site runs.
Can I show the widget on only some posts?
Yes. Skip the site-wide header and use Ghost’s per-post Code Injection instead: each post’s settings panel has its own injection field, so you choose exactly where the widget loads.
Will it slow down my Ghost site?
No. It is a single deferred script tag that loads after your page renders, drawing in a Shadow DOM that cannot clash with your theme’s CSS.
Where do messages from my Ghost site go?
Every conversation becomes a ticket in your DeskCrew dashboard. The AI drafts a reply grounded in your knowledge base, a human approves it, and readers who left get the answer by email.
Can readers find answers without chatting?
Yes. DeskCrew gives you a public knowledge base and feedback board you can link from your site navigation, and the same articles ground the AI’s drafted replies.