Add live chat to Webflow. DeskCrew support widget
DeskCrew adds AI live chat, a help center, and ticketing to a Webflow site. Install the official DeskCrew app, pick your site, and the widget applies through Webflow. Nothing to paste.
One click in the Webflow app
Connect the official DeskCrew app, pick your site, click Install widget, and publish. The app registers the script through Webflow itself. Nothing to paste, nothing to undo by hand.
AI drafts, humans approve
The AI drafts replies grounded in the knowledge base you publish, and every draft waits in an approval queue until a human sends it.
Every conversation is a ticket
Widget chats, emails, and board posts land in one dashboard with full history; visitors who leave get their answer by email.
Free plan, no card
The free plan includes the chat widget, a public knowledge base, and ticketing. Start free and upgrade only when you outgrow it.
How to install DeskCrew on Webflow
In DeskCrew, open Integrations and click Connect on the Webflow card, then authorize.
Click Choose a site, then Install widget next to the site you want.
Publish your site in Webflow. Scripts only ship on publish, so the chat bubble appears on the published site right after.
To remove it, click Remove widget and publish again. Nothing is left behind in your site settings.
Note: The app installs and removes the widget for you through Webflow’s Custom Code API, so there is nothing to paste and nothing to undo by hand. It works on any site, including free webflow.io staging sites.
DeskCrew vs the usual suspects
| DeskCrew | Tidio | Crisp | Zendesk | |
|---|---|---|---|---|
| Free tier | Yes. Free plan, no card | Yes (limited) | Yes (basic) | Free trial only |
| AI included | Yes. AI drafts on every plan, human-approved | Paid add-on | Higher plans | Paid add-on |
| Setup | About 1 minute. One-click app install | Minutes. Script tag | Minutes. Script tag | Longer. Full workspace setup |
| Price floor | $0 free plan · paid from $29/mo | Free plan; paid tiers above | Free plan; paid tiers above | Per-agent pricing, no free plan |
Competitor cells generalize their public pricing pages. Always check current plans.
DeskCrew has a free plan with no card. Chat widget, public knowledge base, and ticketing included. Every new workspace starts with full Team features free for 14 days, and paid plans start at $29/mo. Full details on the pricing page.
FAQ. add live chat to Webflow
How do I add live chat to a Webflow site?
Install the official DeskCrew app: connect Webflow from the DeskCrew Integrations page, pick your site, click Install widget, then publish. The app registers and applies the widget through Webflow’s Custom Code API, so the chat bubble appears on every page with nothing to paste.
Does Webflow allow custom code?
Yes. Apps register and apply scripts through Webflow’s Custom Code API, which is how the DeskCrew app installs, and it works on any site including free webflow.io staging sites.
Do I need a paid Webflow plan to add a chat widget?
No. The app applies the widget through Webflow’s Custom Code API and works on any site, including free webflow.io staging sites. The DeskCrew widget itself is free too.
Do I need a developer to add DeskCrew to Webflow?
No. Connect the app, pick your site, click Install widget, and publish. Nothing to paste, and nothing to rebuild when you redesign.
Will the widget break my Webflow interactions or design?
No. The widget renders inside its own Shadow DOM, so its styles can’t leak into your Webflow classes or interactions, and the script tag is deferred, so it never blocks your page render.
Where do chats from my Webflow site go?
Every conversation becomes a ticket in your DeskCrew dashboard. The AI drafts a reply grounded in your knowledge base, a human approves it, and visitors who already left get the answer by email.