Add live chat to Wix. DeskCrew support widget
DeskCrew is a real Wix app: install it, paste your widget key on its settings page, and publish. Live chat, a knowledge base, and ticketing, with no code. The widget itself is free.
A real plugin. Settings page, no code
Install the plugin on Wix, paste your widget key on its settings page, and it registers your site's domain with DeskCrew automatically.
AI drafts, humans approve
The AI drafts replies grounded in the knowledge base you publish, and every draft waits in an approval queue until a human sends it.
Every conversation is a ticket
Widget chats, emails, and board posts land in one dashboard with full history; visitors who leave get their answer by email.
Free plan, no card
The free plan includes the chat widget, a public knowledge base, and ticketing. Start free and upgrade only when you outgrow it.
How to install DeskCrew on Wix
Install the DeskCrew app from the Wix App Market (button above) onto the site you want it on.
Open the app from your Wix dashboard and paste your widget key (pub_…) from your DeskCrew dashboard’s Install page, then save.
Publish your site. The chat bubble appears on every page, and your site’s domain is registered with DeskCrew automatically.
<script src="https://deskcrew.io/desk.js" data-key="pub_YOUR_KEY" data-board="your-board" defer></script>
pub_YOUR_KEY and your-board are placeholders. Your real widget key and board slug are in your DeskCrew dashboard under Install (free signup, no card).
Note: Prefer to install by hand? The snippet route uses Settings → Custom Code, which Wix allows only on a paid (Premium) plan with a connected domain. The app is the recommended path.
DeskCrew vs the usual suspects
| DeskCrew | Tidio | Crisp | Zendesk | |
|---|---|---|---|---|
| Free tier | Yes. Free plan, no card | Yes (limited) | Yes (basic) | Free trial only |
| AI included | Yes. AI drafts on every plan, human-approved | Paid add-on | Higher plans | Paid add-on |
| Setup | About 2 minutes. One script tag or plugin | Minutes. Script tag | Minutes. Script tag | Longer. Full workspace setup |
| Price floor | $0 free plan · paid from $29/mo | Free plan; paid tiers above | Free plan; paid tiers above | Per-agent pricing, no free plan |
Competitor cells generalize their public pricing pages. Always check current plans.
DeskCrew has a free plan with no card. Chat widget, public knowledge base, and ticketing included. Every new workspace starts with full Team features free for 14 days, and paid plans start at $29/mo. Full details on the pricing page.
FAQ. add live chat to Wix
How do I add live chat to my Wix website?
Install the DeskCrew app from the Wix App Market, open it from your Wix dashboard, paste your widget key, and publish. That is the whole install, about two minutes, no code. You can also do it by hand via Settings → Custom Code if you prefer a plain script tag.
Can I add live chat to a free Wix site?
No. Wix only allows custom code on paid (Premium) plans with a connected domain. That is a Wix platform restriction; the DeskCrew widget itself is free.
Is there a free live chat widget for Wix?
Yes. DeskCrew’s free plan includes the chat widget, a public knowledge base, and ticketing, no card required. Note that the Wix side needs a Premium plan before any custom code can run.
Where do my Wix chat messages go?
Every conversation becomes a ticket in your DeskCrew dashboard. The AI drafts a reply grounded in your knowledge base, a human approves it, and visitors who already left the site get the answer by email.
Does it work with the Wix editor and Wix Studio?
Yes. The snippet is added in the site dashboard under Settings → Custom Code, which applies to your published site whichever editor you build with.
Do I need to code to add DeskCrew to Wix?
No. You paste one script tag; your personal widget key and board slug come from the DeskCrew dashboard’s Install page. There is nothing to build or maintain.