DeskCrew. The WordPress helpdesk plugin
DeskCrew adds an AI-powered support widget, knowledge base, and ticketing to any WordPress site in about two minutes. Free plan, no code, no card.
A real plugin. Settings page, no code
Install the plugin on WordPress, paste your widget key on its settings page, and it registers your site's domain with DeskCrew automatically.
AI drafts, humans approve
The AI drafts replies grounded in the knowledge base you publish, and every draft waits in an approval queue until a human sends it.
Every conversation is a ticket
Widget chats, emails, and board posts land in one dashboard with full history; visitors who leave get their answer by email.
Free plan, no card
The free plan includes the chat widget, a public knowledge base, and ticketing. Start free and upgrade only when you outgrow it.
How to install DeskCrew on WordPress
The DeskCrew plugin is coming to the marketplace listing. The steps below (or the one-line snippet) work today.
Install and activate the DeskCrew plugin. Coming to the WordPress.org plugin directory. (Until the listing is live, pasting the snippet below into your site header does the same job.)
In wp-admin, open Settings → DeskCrew.
Paste your widget key (pub_…) and board slug, both are on your DeskCrew dashboard’s Install page.
Save. The widget appears on your site, and the plugin registers your domain with DeskCrew automatically.
<script src="https://deskcrew.io/desk.js" data-key="pub_YOUR_KEY" data-board="your-board" defer></script>
pub_YOUR_KEY and your-board are placeholders. Your real widget key and board slug are in your DeskCrew dashboard under Install (free signup, no card).
DeskCrew vs the usual suspects
| DeskCrew | Tidio | Crisp | Zendesk | |
|---|---|---|---|---|
| Free tier | Yes. Free plan, no card | Yes (limited) | Yes (basic) | Free trial only |
| AI included | Yes. AI drafts on every plan, human-approved | Paid add-on | Higher plans | Paid add-on |
| Setup | About 2 minutes. One script tag or plugin | Minutes. Script tag | Minutes. Script tag | Longer. Full workspace setup |
| Price floor | $0 free plan · paid from $29/mo | Free plan; paid tiers above | Free plan; paid tiers above | Per-agent pricing, no free plan |
Competitor cells generalize their public pricing pages. Always check current plans.
DeskCrew has a free plan with no card. Chat widget, public knowledge base, and ticketing included. Every new workspace starts with full Team features free for 14 days, and paid plans start at $29/mo. Full details on the pricing page.
FAQ. WordPress helpdesk plugin
Is there a free WordPress helpdesk plugin with AI?
Yes. DeskCrew’s free plan includes the AI support widget, a public knowledge base, and ticketing on your WordPress site. No card required. The AI drafts replies grounded in your knowledge base, and a human approves every draft before it is sent.
How do I add live chat to WordPress without coding?
Install the DeskCrew plugin, open Settings → DeskCrew in wp-admin, paste the widget key and board slug from your DeskCrew dashboard, and save. The chat widget appears on your site. No theme edits and no code. Until the WordPress.org listing is live, pasting the one-line widget snippet into your site header does the same job.
Does the DeskCrew plugin work with WooCommerce?
Yes. The same plugin covers WordPress and WooCommerce. Install it on your store and customer questions from any page, product and cart pages included, become tickets in your DeskCrew dashboard.
Does DeskCrew work with Contact Form 7?
Yes. The plugin can forward Contact Form 7 submissions into DeskCrew, so each submission (name, email, message) becomes a support ticket automatically.
Will a helpdesk plugin slow down my WordPress site?
DeskCrew adds a single deferred script tag, so it never blocks your page render. The widget draws inside a Shadow DOM that cannot clash with your theme’s CSS, and it adds zero server-side load to WordPress.
Can the AI answer questions about my own content?
Yes. DeskCrew’s AI drafts answers grounded in the knowledge base you publish in your workspace, and every draft waits in an approval queue until a human sends it.
Do I need a DeskCrew account to use the plugin?
Yes. A free one. Sign up at deskcrew.io (no card), create your workspace, and copy the widget key and board slug from the dashboard’s Install page into the plugin settings.