Invite teammates and set roles

Invite teammates and assign roles from your workspace Team page. Only an admin or the platform operator can add, remove, or re-role members.

Add a member

1. Go to /dashboard/team and click Add member.
2. Enter the person's name, email, a role, and a temporary password (at least 8 characters).
3. Share the temp password with the new member directly.

The new member signs in at deskcrew.io/login and can change the password under Account settings.

Roles

DeskCrew has two roles:

• Agent — handles tickets.
• Admin — full workspace control: billing, team, branding, install, integrations.

Manage existing members

• Change a role: use the role dropdown on their row.
• Remove a member: click Remove and confirm.