Cancel or change your billing

Manage everything from /dashboard/billing. Click Manage billing to open the billing portal.

What you can change

In the portal you can:

• Cancel your subscription
• Switch between Monthly and Annual
• Change your card
• Update your billing email

You can do this any time. On cancel, you keep paid features until the current period ends, then the workspace moves to Free. Nothing is deleted; features Free does not include are paused and named on their settings cards, each with a Resume button.

Cancelling a card trial

If you added a card to keep your trial going for 14 more days, the plan bills automatically at the end of those days. You get a reminder email three days before. To stop the charge, open Manage billing before the trial ends and cancel; the workspace moves to Free the moment the trial ends, with everything you set up kept.

If a payment fails

If a renewal payment fails, DeskCrew emails you to update your card and shows a past-due banner on the billing page during the retry window.