Connect an NFT collection: holder answers with facts from the chain

DeskCrew can answer holder questions for an NFT project with facts read from the public chain. Connect a collection once and the website widget and the Discord bot both use it.

Connect a collection

Open Dashboard, then Collections. Pick the chain (Ethereum, Base, Polygon, Avalanche, Sei or Solana), paste the contract address, and for EVM chains choose the standard: ERC-721, or ERC-1155 with the token ids that count as membership. DeskCrew reads the collection name and symbol from the chain to confirm the address before saving. The Free plan allows one connected collection; paid plans allow five. Assistant answers, in the widget and in Discord, are part of Pro and of the 14-day Pro trial every new workspace starts with; the Free plan has no AI answers, so on Free the connected collection waits until the workspace upgrades. Only workspace admins can add or remove collections.

What the assistant verifies

Three things, all read-only: whether a wallet holds the collection and how many, what a transaction did and whether it succeeded, and the collection name and symbol. When a visitor pastes a wallet address, an ENS name, a transaction hash or a Solana signature, the assistant reads the chain and adds a "verified on-chain facts" block to its answer. It states those facts exactly and nothing else about the chain. If a lookup fails or the hourly lookup budget is used up, the answer says the fact could not be verified right now; it never guesses. No floor prices are quoted.

Discord

Connect Discord from Dashboard, then Integrations, and list the channel ids where the assistant may answer on the Collections page. In those channels anyone can type /ask followed by a question and the bot answers in the channel from your published articles and the verified facts; if neither covers the question it points the holder to your team instead of inventing an answer. /verify followed by a wallet address replies privately with what that wallet holds. The reply says plainly that a pasted address proves nothing about who typed it; signed wallet verification is not part of this version. Both commands are limited per person and per server so one member cannot use up the workspace budget. Discord is available on paid plans and during the Pro trial.

Privacy and limits

Lookups are read-only calls to public chain endpoints: no keys, no signing, no custody. A wallet or hash pasted into a chat is kept only in that message; there is no wallet index per workspace and nothing is written to any chain. Up to three references are looked up per message and sixty lookups per workspace per hour; results are cached briefly. Solana holder checks need a chain endpoint that supports the Digital Asset Standard read methods; without one the answer says the holding could not be verified.